return & exchange policy

If your order arrives damaged, defective, or incorrect, contact us within 7 days with your order number and photos and we will resolve it immediately. 

We do not accept returns—opened or unopened—due to the nature of skincare and our commitment to product purity and safety. 

Products purchased from unauthorized resellers or third-party marketplaces are not eligible for support or replacement. 

If something feels off, reach out — we’ll always find a fair solution.